Privacy Policy
Privacy Policy
Last updated: 01/12/2025
At Old Quarter Travel (“we”, “our”, “us”), we respect your privacy and are committed to protecting the personal information you share with us when using our website “https://oldquartertravel.com”.
This Privacy Policy explains how we collect, use, store, and protect your information in accordance with Google Merchant Center requirements.
1. Information We Collect
We may collect the following types of information when you visit or use our website:
a. Personal Information
Full name
Email address
Phone number
Nationality (if provided)
Travel preferences and booking details
This information is collected when you:
Submit a booking request
Contact us via forms, email, WhatsApp, or phone
Subscribe to our newsletter (if applicable)
b. Non-Personal Information
IP address
Browser type
Device information
Pages visited and time spent on the website
This data is collected automatically through cookies and analytics tools to improve website performance and user experience.
2. How We Use Your Information
We use your information to:
Respond to inquiries and booking requests
Provide travel services and customer support
Confirm tour availability and arrangements
Improve our website and services
Comply with legal and regulatory requirements
We do not sell, rent, or trade your personal information to third parties.
3. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
Analyze website traffic
Improve user experience
Measure marketing effectiveness
You can disable cookies in your browser settings, but some website features may not function properly.
4. Sharing of Information
We may share your information only with:
Trusted partners (hotels, cruise operators, transport providers) solely for tour arrangement purposes
Government or legal authorities if required by law
All partners are required to protect your information and use it only for service fulfillment.
5. Data Security
We take appropriate technical and organizational measures to protect your personal data against:
Unauthorized access
Loss
Misuse
Disclosure
However, no online transmission or storage system can be guaranteed to be 100% secure.
6. Your Rights
You have the right to:
Request access to your personal data
Request correction or deletion of your information
Withdraw consent for data processing
To exercise these rights, please contact us at [email address].
7. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
9. Contact Information
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Company name: Old Quarter Travel
Address: BT16, Lot 1, Lane 67 Phung Khoang Street, Hanoi
Email: info@oldquartertravel.com
Phone: +84 965 98 96 99